Terms and Conditions - Lawn Mowing Hounslow
Welcome to Lawn Mowing Hounslow. These Terms and Conditions govern the provision of our lawn mowing services. By engaging our services, you agree to comply with and be bound by the following terms.
1. Services Provided
We offer comprehensive lawn mowing services including cutting, trimming, edging, and blowing of debris. Our team is dedicated to maintaining the aesthetic appeal and health of your lawn.
1.1 Service Scope
- Regular lawn mowing
- Edging around pathways and driveways
- Trimming of shrubs and hedges
- Debris removal and disposal
1.2 Service Schedule
Services are scheduled on a weekly, bi-weekly, or monthly basis, depending on customer preference and lawn requirements. Adjustments to the schedule can be made with prior notice.
2. Payment Terms
Payment for services is due upon completion of each mowing session. We accept various payment methods including cash, credit/debit cards, and bank transfers.
2.1 Pricing
Pricing is determined based on the size of the lawn, the frequency of services, and any additional services requested. Detailed quotes are provided prior to commencement of work.
2.2 Late Payments
Late payments may incur additional charges. Continued non-payment may result in suspension of services until outstanding balances are settled.
3. Customer Responsibilities
Customers are expected to maintain clear access to their property and inform us of any specific requirements or hazards that may affect service delivery.
3.1 Property Access
Ensure that gates and access points are unlocked during service times. In cases where access is restricted, alternative arrangements must be communicated in advance.
3.2 Hazard Identification
Inform us of any obstacles, fragile plants, or sensitive areas that require special attention. This helps us provide services that align with your property’s unique needs.
4. Service Limitations
While we strive to provide comprehensive lawn care, certain limitations apply. We are not responsible for pre-existing lawn conditions or damages resulting from natural causes.
4.1 Weather Conditions
Services may be postponed due to adverse weather conditions such as heavy rain, storms, or extreme temperatures. We will notify customers of any schedule changes resulting from weather-related issues.
4.2 Equipment Limitations
Our services are limited to the equipment we possess. Specialized equipment needs must be discussed and may incur additional costs.
5. Cancellation and Rescheduling
Customers may cancel or reschedule services with a minimum of 24 hours notice. Cancellations made within 24 hours may be subject to a cancellation fee.
5.1 Rescheduling
We strive to accommodate rescheduling requests. While we cannot guarantee availability, we will make every effort to meet customer needs.
5.2 Cancellation Fees
Cancellation fees help us manage our schedule and staffing efficiently. These fees are outlined in the service agreement.
6. Liability and Insurance
We maintain full liability insurance to cover any accidental damages that may occur during service delivery. However, we are not liable for indirect or consequential damages beyond our control.
6.1 Damage to Property
In the event of accidental damage, customers should notify us immediately. We will assess the situation and arrange for necessary repairs or compensation as per our insurance coverage.
6.2 Personal Injury
We prioritize safety and adhere to industry standards to prevent injuries. Should an injury occur, appropriate measures will be taken in accordance with legal requirements.
7. Termination of Services
Either party may terminate the service agreement with a written notice. Upon termination, any outstanding payments must be settled promptly.
7.1 Termination by Customer
Customers may terminate services at any time with appropriate notice. Refunds for prepaid services will be handled on a case-by-case basis.
7.2 Termination by Provider
We reserve the right to terminate services due to non-payment, violation of terms, or unsafe conditions on the property.
8. Privacy Policy
We are committed to protecting customer privacy. Personal information is collected solely for service provision and is not shared with third parties without consent.
8.1 Data Collection
Information such as name, address, contact details, and payment information is collected to facilitate our services.
8.2 Data Security
We implement robust security measures to protect customer data from unauthorized access or breaches.
9. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be subject to the jurisdiction of Hounslow courts.
9.1 Dispute Resolution
We aim to resolve disputes amicably through direct communication. If unresolved, legal avenues may be pursued as per governing laws.
10. Amendments to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Customers will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
10.1 Notification of Changes
Updates will be communicated via email or through our official communication channels. It is the customer’s responsibility to stay informed of any changes.
10.2 Acceptance of Terms
By continuing to use our services after amendments, customers agree to adhere to the revised Terms and Conditions.
11. Miscellaneous
These Terms and Conditions constitute the entire agreement between Lawn Mowing Hounslow and the customer. Any additional agreements must be documented in writing.
11.1 Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
11.2 Waiver
Failure to enforce any part of these terms does not constitute a waiver of the right to enforce them in the future.
Conclusion
By understanding and agreeing to these Terms and Conditions, customers can ensure a smooth and satisfactory experience with Lawn Mowing Hounslow. We are committed to providing high-quality lawn care services while maintaining clear and transparent agreements.
